Understand Medical Conditions and Treatments

What is this service?

At Smart Health Decisions we believe a great patient is not a passive recipient of care who does as their doctor says, but an equal empowered partner pursuing their health goals with a carefully chosen medical team.  But if you rely on your provider to be your only source of healthcare information, how can you be a prepared and empowered partner? 

Sometimes you need help to be a great patient.  At Smart Health Decisions we offer a relaxed, unhurried, non-clinical environment in which to talk to a healthcare professional about your healthcare concerns.  Our clinicians use familiar terms to explain medical conditions and their treatments.  Emphasis is placed on increasing your awareness of the effectiveness, quality, and safety practices most relevant to your diagnosis of interest.  Proactively, we pass on insights you may not know to ask about, and information to eliminate myths.  Our goal is to help you develop a working knowledge of your medical condition including realistic expectations of your provider team members, the ability to advocate for appropriate high quality and safe care, and a solid understanding of your own limits as healthcare non-professionals. 

Smart Health Decisions does not provide medical care.  We are not a substitute for your provider.  Our services are designed to help you make your relationship with your provider team better and more effective. 

How do consumers benefit from this service?

In order to effectively lead your healthcare team you must have the right information and the confidence to use it.   Smart Health Decisions offers you easy access to objective and unbiased medical professionals who help you learn what you want and need to know to manage your healthcare.  Knowing the right information allows you to create a stronger partnership with your physician.  Understanding your diagnosis and the costs, risks, and benefits of your treatment options allows you to play an integral role in the selection of your treatment and enhances your experience with that treatment. 

When should consumers use this service?

Smart Health Decisions has clinical experts consumers can turn to any time they have questions about a diagnosis or its treatment. 

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